Violet Rain offers returns for items within 30 days of receipt of shipment. You can use this page to learn about our returns policies.
Requirements for a Full Refund
- Items must be in new condition
- Items must be returned with all original packaging and accessories
- Jewelry must be unworn
Items with a value of $75 or more must be returned using a trackable shipping method. Items valued more than $500 must also be insured. All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item. Jewelry that has been resized, damaged, or otherwise altered after delivery will not be accepted for return. A 15% restocking fee will be applied to any items missing their original documentation. Return shipping will be the buyers responsibility. If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we will not be able to cover lost or damaged items.